TERMS AND CONDITIONS
These terms determine the procedure according to which costumes, outfits, accessories, shoes, and other items available on the website of SIA “UZVALKS UN KLEITA” may be selected, ordered, received, used, and returned. By placing an order, confirming the cart, signing an acceptance-transfer act, or otherwise confirming acceptance of these terms, the Client confirms that they have read the terms and undertake to comply with them.
1. Service Provider
The service provider is SIA “UZVALKS UN KLEITA”, registration No. 40203148816, VAT No. LV40203148816, registered address: Baldones iela 4-3, Riga, LV-1083, Latvia.
2. Application of the Terms
These terms apply to the use of the website, selection of items, placing rental orders, receiving items, use, maintenance, return, payments, liability for damage or loss, and other matters related to rental services.
If a separate rental agreement, acceptance-transfer act, item list, appendix, or other written agreement is concluded with the Client, the relevant document shall apply together with these terms. In the event of contradictions, the individually concluded written agreement regulating the specific issue shall prevail.
3. Selection of Items and Order Contents
The Client selects costumes, outfits, accessories, shoes, and other items required for rental on the website www.suitanddress.com or, by prior arrangement, in person at the costume warehouse at Daugavgrīvas iela 114, Riga, Latvia.
The items placed in the website cart constitute the Client’s selected item list. This list may form an integral part of the rental agreement and acceptance-transfer act.
Before confirming the order, the Client is obliged to familiarize themselves with each item’s description, photographs, dimensions, material, care instructions, rental fee, and the fee applicable in the event of damage or loss of the item. By confirming the order, the Client confirms agreement with this information and the relevant payment conditions.
Availability of items is confirmed after receipt of the order. If an item is unavailable, SIA “UZVALKS UN KLEITA” shall contact the Client to agree on replacement, amendment, or cancellation of the order.
4. Condition and Wear of the Items
SIA “UZVALKS UN KLEITA” provides the Client with items in clean and usable condition.
Most items are historical costumes, outfits, shoes, and accessories which may have become more fragile over time and may show natural wear. Holes, wear, faded or stained material, historical defects, or intentionally created damage to such items are permissible if visible in photographs, indicated in the description, or resulting from the nature of the item.
Before confirming the order, the Client is obliged to evaluate the defects and characteristics of the item visible on the website. By confirming the order or signing the rental documents, the Client agrees to receive the selected items with their historical, natural, or intentionally created characteristics.
If the items are shipped to the Client, they may be folded and tightly packed. Wrinkling caused during transportation shall not be considered damage or non-conformity of the item.
5. Specific Features of Using Historical Items
SIA “UZVALKS UN KLEITA” confirms that before transfer or shipment it has inspected the technical condition of the items and that the items are in normal wearable condition.
If, during the rental or implementation of a project, as a result of using a historical or fragile item, a seam tears, a historical zipper breaks, a shoe sole detaches, a glasses lens falls out, or a similar defect occurs, such an occurrence in itself shall not be considered negligence by either SIA “UZVALKS UN KLEITA” or the Client.
In such cases, the Client may, after prior agreement with SIA “UZVALKS UN KLEITA”, repair the defect at their own expense or return the item with the defect incurred.
Without prior written consent from SIA “UZVALKS UN KLEITA”, the Client may not make alterations that change the appearance, construction, or historical nature of the item, including resewing buttons, removing patches, painting, patching, cutting, resewing, gluing, or otherwise modifying the item. This prohibition also applies if the Client intends to later restore the item to its previous appearance.
6. Rental Period
Unless otherwise agreed in writing, the rental fee indicated on the website applies to a 14-calendar-day period during which the items are in the Client’s possession. Shipping days are not included in this period if this follows from the order or the Parties’ agreement.
If an acceptance-transfer act is signed, the 14-day rental period is counted from the moment of signing the acceptance-transfer act. The Client is obliged to sign the acceptance-transfer act within 2 business days after receiving the items.
If the Client does not sign the acceptance-transfer act within the specified 2 business day period and does not submit justified objections, it shall be considered that the items have been received, the Client has agreed to the terms of the acceptance-transfer act, the rental fee, and the fee for damaged or lost items.
If the items are needed for a longer period, the Client must contact SIA “UZVALKS UN KLEITA” before the end of the rental period and agree on an extension and additional payment. If the items are not returned on time and no extension has been agreed upon, the rental fee for the next 14-day period may be automatically charged and a new invoice issued.
7. Collection, Delivery, and Transport
The Client may organize their own transportation for collection of the items or agree on shipment via courier, parcel locker, or another transport service provider. Transport costs shall be borne by the Client unless otherwise agreed in writing.
If shipping or transport costs are initially paid by SIA “UZVALKS UN KLEITA”, a separate invoice may be issued for these costs, which the Client must pay.
No fee is applied for assembling and packaging items unless otherwise agreed. Clothing may be folded and tightly packed in bags; hats, shoes, and handbags may be packed in boxes; glasses and small items in small boxes.
If transport is organized by the Client or a service provider chosen by the Client, the Client is financially liable for damage, disappearance, or loss of the items during transportation.
After receiving the items, the Client’s responsible person is obliged to inspect the shipment and ensure that all clothing, accessories, shoes, and other items listed have been received. If shortages or obvious damage are identified, the Client must inform SIA “UZVALKS UN KLEITA” immediately, but no later than within 2 business days after receipt, attaching a description and, if possible, photographs.
8. Payment, Prices, and VAT
Prices indicated on the website are exclusive of value added tax unless otherwise stated for the specific price. VAT shall be applied to Latvian Clients and Clients outside the European Union in accordance with applicable laws and regulations. For Clients from European Union countries who are VAT payers, VAT may not be applied in accordance with applicable tax regulations.
Before shipment or transfer of the items, the Client must pay the rental fee, applicable VAT, transport costs if any, and a security deposit if applicable to the specific order.
Invoices are prepared electronically and sent to the email address provided by the Client. SIA “UZVALKS UN KLEITA” may send invoices and payment-related information from the email address
[email protected].
Items are shipped within 3 business days after receipt of payment in the bank account of SIA “UZVALKS UN KLEITA” or after receipt of electronic proof of payment if SIA “UZVALKS UN KLEITA” agrees to such procedure. If a small number of urgently needed items can be sent via parcel locker, the parties may agree on shipment within 1 business day.
9. Security Deposit
A security deposit may be applied to a specific order, including an amount equal to 10% of the order value excluding VAT or another amount agreed upon by the parties.
The security deposit shall be refunded to the Client after successful return of all items if they are returned in the same condition as transferred to the Client, taking into account natural wear and the nature of the item.
The security deposit serves as a deposit from which payment for damaged, lost, or unreturned items may be withheld. If, after return of the items, the applicable charge exceeds the Client’s deposited security amount, the Client is obliged to pay the difference according to the invoice issued by SIA “UZVALKS UN KLEITA”.
10. Use of the Items
The Client is obliged to use the items carefully, gently, and only for the purpose for which they were rented. The Client is responsible for preserving the items from the moment of receipt until the moment they are returned to SIA “UZVALKS UN KLEITA” or handed over for return shipment in the agreed manner.
The Client assumes all risks regarding preservation and return of the items to SIA “UZVALKS UN KLEITA”, including accidental risk, insofar as permitted by applicable laws and regulations.
The Client may not transfer the items to third parties, use them contrary to the agreed purpose, or expose the items to unjustified risk of damage, loss, or irreversible changes.
11. Care and Cleaning
The Client must comply with the care instructions indicated for each item. If no instructions are indicated or the Client has doubts regarding appropriate care methods, the Client must contact SIA “UZVALKS UN KLEITA” before washing, cleaning, or performing other care procedures.
Items must be returned in the same condition as received, taking into account natural wear. Shirts and cotton blouses must be returned washed unless otherwise agreed. Delicately maintained silk blouses, dresses, and underwear, as well as wool dresses, suits, jackets, and coats of all materials, if dirty, sweaty, or intentionally stained, must be cleaned at a dry cleaner.
Only professional removable staining products may be used for staining purposes. This particularly applies to artificial blood and similar effects. If an item is stained in such a way that it can no longer be cleaned, the item may be considered damaged.
Most items are historical originals or specially manufactured items and may therefore lack sewn-in labels indicating fabric composition and care instructions. Material and care instructions are indicated for each item on the website where such information is available.
Costs of washing, dry cleaning, and care-related services shall be borne by the Client unless otherwise agreed in writing.
If the Client does not have the possibility or desire to clean the rented items themselves, the parties may separately agree on shipment of dirty items to SIA “UZVALKS UN KLEITA”. In such case, the Client is obliged to pay an additional invoice for washing, dry cleaning, preparation, or other cleaning-related expenses.
12. Return of the Items
Return shipment shall be organized and paid for by the Client unless otherwise agreed in writing. The items must be returned no later than on the 15th day after signing the acceptance-transfer act or after the end of another agreed rental period.
The Client is obliged to return or send the items back packed as carefully as they were received. Clothing must be packed to avoid unnecessary damage or staining; hats, shoes, handbags, glasses, and small items must be packed to avoid crushing, breakage, or loss during transportation. The Client must particularly ensure proper transportation of hats so they are not crushed.
If return shipment is delayed, the Client must contact SIA “UZVALKS UN KLEITA” before expiry of the term and agree on additional rental payment or another solution. If the Client fails to do so, rental payment for the next 14-day period may be calculated and a new invoice issued.
13. Damage, Loss, and Failure to Return
An item shall be considered damaged if it has been altered, irreversibly stained, torn, shot through, or otherwise damaged in such a way that it can no longer be used, cleaned, or restored without substantial expense.
An item shall be considered lost if it has not been returned within the specified period and the Client has not submitted proof of its return or shipment to SIA “UZVALKS UN KLEITA”.
In the event of damage, loss, or failure to return, the Client must pay the fee for a lost item indicated on the website for the relevant item or another reasonable compensation agreed upon by the parties. This fee applies independently of the rental fee and is payable according to the invoice issued by SIA “UZVALKS UN KLEITA”.
If, after expiry of the return deadline, a specific item has not been returned and no proof of return has been submitted, the item shall be considered lost and the relevant fee may be applied.
14. Late Payments and Debt Recovery Costs
For each day of delay in fulfilling payment obligations, the Client may be charged a contractual penalty of 10% of the overdue payment amount if such penalty is provided for in the relevant agreement, invoice, or other binding document and insofar as permitted by applicable laws and regulations.
If the Client delays payment for more than 30 days after the payment deadline specified in the invoice issued by SIA “UZVALKS UN KLEITA”, SIA “UZVALKS UN KLEITA” has the right to transfer the claim for extrajudicial debt recovery. The Client may be obliged to cover reasonable debt recovery costs.
15. Website Information and Intellectual Property
SIA “UZVALKS UN KLEITA” strives to ensure that information, photographs, descriptions, prices, care instructions, and availability indicated on the website are as accurate and current as possible. In the case of historical, unique, or specially crafted items, color, texture, size perception, and signs of wear in reality may differ from what is visible in photographs.
The content of the website, including photographs, texts, design, item descriptions, and other materials, belongs to SIA “UZVALKS UN KLEITA” or is used on a lawful basis. Copying, republishing, or commercial use of these materials without written permission is prohibited.
16. Personal Data
For preparation and execution of orders, SIA “UZVALKS UN KLEITA” processes the Client’s contact information, delivery information, invoice information, payment information, and other information necessary for execution of the order.
Personal data is used for preparation of orders, communication with the Client, preparation of invoices, payment administration, organization of delivery, fulfillment of accounting requirements, and protection of the legitimate interests of SIA “UZVALKS UN KLEITA”.
17. Dispute Resolution and Applicable Law
These terms and relationships related to rental of items shall be applied and interpreted in accordance with the laws and regulations in force in the Republic of Latvia.
In case of questions, complaints, or claims, the Client is encouraged first to contact SIA “UZVALKS UN KLEITA” by writing to
[email protected].
The parties shall endeavor to resolve disputes, disagreements, and claims through negotiation. If no agreement is possible, disputes shall be resolved in accordance with the procedures established by the laws and regulations in force in the Republic of Latvia.
If the Client is a consumer, they have the right to обратиться to the Consumer Rights Protection Centre or use other out-of-court dispute resolution mechanisms provided by laws and regulations.
18. Amendments to the Terms
SIA “UZVALKS UN KLEITA” may amend these terms by publishing the current version on the website. The version of the terms in force at the moment of order confirmation shall apply to the order unless the parties have agreed otherwise in writing.
19. Electronic Communication and Documents
Invoices, order confirmations, approvals, notices, and other rental-related documents may be prepared and sent electronically using the email address provided by the Client.
If the parties separately agree on signing a rental agreement, acceptance-transfer act, or another document, the document may be signed electronically and shall be considered concluded on the day it is signed by the last of the parties unless otherwise specified in the document.
